台灣外送平台介紹 / Food Delivery Platforms in Taiwan

隨著生活節奏的加快，人們越來越重視時間的利用效率，而外送平台正好滿足了這種需求。從早餐到晚餐，只需輕輕一點，不僅美食，包括生鮮以及民生用品都能迅速送到你的門前。這篇文章將介紹幾種台灣常見的外送平台，提供您更方便快捷的選擇。
With the pace of life accelerating, people are increasingly focused on using their time efficiently, and food delivery platforms perfectly meet this need. From breakfast to dinner, with just a few taps, not only meals but also fresh groceries and daily necessities can be delivered straight to your doorstep. This article introduces several popular delivery platforms in Taiwan, providing convenient and efficient options for you.

1. Uber Eats

台灣人最常使用的外送平台有 Uber Eats 以及 Foodpanda，兩者主打的客群有所不同。Uber Eats 將自己定位在精準、嚴選並有質感的角色，透過低調的宣傳手法和優良的服務打進市場。其優勢包括高品質服務、提供更精緻高級的餐廳選擇，以及邀請名人代言等。除此之外，Uber Eats 在專業度及人性化服務方面也更勝一籌，訂單取消或外送員態度問題的投訴數量遠低於其他平台。

The most commonly used delivery platforms in Taiwan are Uber Eats and Foodpanda, each targeting slightly different user groups. Uber Eats positions itself as a premium, curated service, relying on subtle marketing and high-quality service to establish its reputation. Its strengths include high-quality service, partnerships with refined and upscale restaurants, and celebrity endorsements. In addition, Uber Eats stands out for its professionalism and user-friendly service, with far fewer complaints about order cancellations or delivery personnel behavior compared to other platforms.

最近，Uber Eats 推出了最新的 Uber One 會員方案，會員可享有四大好處：
Recently, Uber Eats launched the Uber One membership program, offering four major benefits:

選取標註有「Uber One」圖示的店家採買美食、生鮮雜貨，享無限次滿199元免外送費優惠。
Order from restaurants and stores marked with the "Uber One" icon and enjoy unlimited free delivery for orders over NT$199.
使用 Uber App 搭車享 95 折優惠，並優先由最高評價司機服務。
Get a 5% discount on Uber rides and priority service from top-rated drivers.
若外送訂單預估的「最晚抵達時間」有所延誤，可獲得 30 元 Uber Cash 折抵。
If a delivery order is delayed beyond the estimated arrival time, receive NT$30 Uber Cash as compensation.
多項 Uber Eats 及 Uber 跨平台會員專屬優惠。
Access exclusive cross-platform promotions for both Uber Eats and Uber rides.

會員費用：月訂閱 120 元，年訂閱 1,200 元。
Membership fees: NT$120 per month or NT$1,200 per year.

2. Foodpanda

Foodpanda 以廣泛的服務範圍及低價吸引用戶，涵蓋澎湖、金門等外島地區，造福離島居民。訂閱會員 Pandapro 的費用及免運門檻低於 Uber Eats，會員可享：
Foodpanda attracts users with a broader service range and lower prices, covering outlying islands such as Penghu and Kinmen. Its subscription membership, Pandapro, offers lower fees and delivery minimums than Uber Eats. Membership benefits include:

單筆訂單滿 NT$179 享不限次數外送免服務費（美食與生鮮雜貨）。
Free delivery on unlimited orders over NT$179 (for both meals and groceries).
美食外送最高享 20% 折扣。
Up to 20% discount on food deliveries.
外帶自取、內用等更多優惠：至合作店家內用出示 APP，可享 75%-85% 不等折扣，全台約 1,200 家合作店家。
Additional offers for pickup or dine-in: show the app at participating restaurants to enjoy discounts ranging from 15% to 25%, with over 1,200 partner stores nationwide.

會員費用：月訂閱 119 元，半年 650 元，年訂閱 1,079 元。
Membership fees: NT$119 per month, NT$650 for six months, or NT$1,079 per year.

3. Lalamove

Lalamove 以多元快遞服務著稱，提供「什麼都能買」的代買服務。即使餐廳未與外送平台合作，也能透過 Lalamove 的機車快遞享用美食。其服務特色包括透明運費估價、司機評分制度及送貨行程追蹤。除餐食外，Lalamove 幾乎可運送所有物品，從文件、藥品到家電、家具，搬家也適用。
Lalamove is known for its diverse courier services, offering a “buy anything” model. Even restaurants not partnered with delivery platforms can be accessed via Lalamove motorbike delivery. Its features include transparent fee estimates, driver ratings, and delivery tracking. Beyond food, Lalamove can deliver almost anything, from documents and medications to appliances and furniture, making it useful even for moving.

總結 / Conclusion

若追求更有保障的運送服務，Uber Eats 是最佳選擇。
If you prioritize reliable delivery service, Uber Eats is the best option.
若想探索更多元店家及優惠，Foodpanda 最合適。
If you want to explore more restaurants and promotions, Foodpanda is ideal.
若想享受未與平台合作餐點，Lalamove 能滿足需求。
If you wish to enjoy meals from restaurants not partnered with platforms, Lalamove can meet your needs.

三者各有特色，平台偶爾也提供非會員優惠。非會員的使用者，可先查詢近期優惠再下單。
Each platform has unique features, and they occasionally offer promotions to non-members. If you are not yet a member, it is worth checking online for available discounts before placing your next order.